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Alert Notes

Konstellation allows you to add Alert Notes directly within the alert Management view. 

These notes can include:

  • Observations of the issue
  • Troubleshooting steps
  • ETA on expected resolution time to inform consumers of the impacted data
  • or any other relevant information that helps your team track the investigation and resolution process. 

Alert Notes provide a valuable record for future reference and can help improve alert response over time. Separately, they provide a great addition to the alert timeline and helps bring everyone on the same page regarding incident resolution.